For active hosts managing 1-5+ properties

Short-Term Rental Analytics: Essential Metrics Every Host Should Track

Track the right KPIs to maximize revenue, optimize operations, and scale your Airbnb or vacation rental business. Data-driven hosts earn 20-40% more than those flying blind.

Learn which STR metrics matter most—from occupancy rate and RevPAR to guest acquisition cost and net operating income. Discover how to calculate each metric, what benchmarks to target, and which tools automate the tracking.

10 core metrics to master
Formulas & benchmarks included
Tools that automate tracking
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Why STR Analytics Matter

Most short-term rental hosts track revenue, but they miss the critical operational metrics that separate profitable properties from struggling ones. The difference between earning $50,000 and $80,000 annually from the same property often comes down to data-driven decision making.

Data-driven hosts earn 20-40% more than those flying blind. They know exactly which levers to pull to increase revenue: when to adjust pricing, how to reduce turnover costs, which platforms deliver the best ROI, and where operational inefficiencies are eating profit.

You can't optimize what you don't measure. This guide covers the 10 essential metrics every STR host should track, complete with formulas, industry benchmarks, and tools that automate the tracking.

Quick Start Tip

Don't try to track all 10 metrics at once. Start with the "Big 3": Occupancy Rate, ADR, and RevPAR. Once you have those dialed in, add operational metrics like cleaning costs and guest acquisition cost. Most property management systems track these automatically.

10 Essential STR Metrics to Track

Master these metrics to maximize revenue, optimize operations, and scale your short-term rental business profitably.

#1

Occupancy Rate

Performance

The percentage of available nights that are booked

Formula
(Booked nights ÷ Available nights) × 100
Why It Matters

Shows how well you're filling your calendar. Low occupancy means pricing issues, poor listing optimization, or seasonality challenges.

Benchmark
70-85% is strong for most markets
Good: 70-85%
Fair: 50-70%
Needs Work: <50%
Tools That Track This
Examples: Hospitable, Hostaway
#2

Average Daily Rate (ADR)

Revenue

Your average nightly rate across all bookings

Formula
Total revenue ÷ Number of booked nights
Why It Matters

Measures your pricing power. Compare to competitors to see if you're leaving money on the table or pricing yourself out of the market.

Benchmark
Varies by market, compare to local comps
Good: Above market average
Fair: At market average
Needs Work: Below market average
Tools That Track This
Examples: PriceLabs, Wheelhouse, Beyond Pricing
#3

Revenue Per Available Room (RevPAR)

Revenue

The ultimate profitability metric combining occupancy and pricing

Formula
Total revenue ÷ Total available nights (or ADR × Occupancy Rate)
Why It Matters

Shows your true earning potential. You can have high occupancy with low rates, or high rates with low occupancy. RevPAR reveals which strategy wins.

Benchmark
$75-150+ depending on market
Good: Growing month-over-month
Fair: Flat or seasonal variation
Needs Work: Declining trend
Tools That Track This
Examples: PriceLabs, Hostaway
#4

Booking Lead Time

Booking Behavior

Average number of days between booking and check-in

Formula
Sum of (Check-in date - Booking date) ÷ Number of bookings
Why It Matters

Longer lead times mean you can charge premium rates. Short lead times indicate last-minute bookings where you need dynamic pricing.

Benchmark
30-60 days for leisure travel
Good: 45+ days
Fair: 15-45 days
Needs Work: <15 days
Tools That Track This
Examples: Hospitable, Hostaway
#5

Average Length of Stay (LOS)

Booking Behavior

Average number of nights per booking

Formula
Total booked nights ÷ Number of bookings
Why It Matters

Longer stays reduce turnover costs (cleaning, laundry) and increase profitability. Each turnover costs $75-150 in cleaning plus wear and tear.

Benchmark
3-5 nights is ideal
Good: 5+ nights
Fair: 3-5 nights
Needs Work: 1-2 nights
Tools That Track This
Examples: Hospitable, Hostaway
#6

Cleaning Cost Per Stay

Operations

Your average cleaning expense per booking

Formula
Total cleaning costs ÷ Number of bookings
Why It Matters

Often overlooked profit killer. If cleaning costs exceed 15% of booking revenue, you're losing money to operational inefficiency.

Benchmark
10-15% of booking revenue
Good: <10%
Fair: 10-15%
Needs Work: >15%
Tools That Track This
Examples: Breezeway, Turno, Properly
#7

Guest Acquisition Cost (GAC)

Marketing

Total cost to acquire each booking

Formula
(Platform fees + Marketing spend) ÷ Number of bookings
Why It Matters

Shows profitability by channel. OTA fees are 15-20% vs 0-3% for direct bookings. Reducing GAC by 10% can double your profit margin.

Benchmark
$30-75 per booking
Good: <$30 (direct bookings)
Fair: $30-75 (OTAs)
Needs Work: >$75
Tools That Track This
Examples: Lodgify, Uplisting, Smoobu
#8

Review Score

Guest Experience

Your average rating across all platforms

Formula
Average of all guest ratings
Why It Matters

Directly impacts search ranking and conversion. Properties with 4.8+ stars earn 20-30% more than 4.5-star properties. Below 4.5 is a crisis.

Benchmark
4.8+ is excellent
Good: 4.8-5.0
Fair: 4.5-4.7
Needs Work: <4.5
Tools That Track This
Examples: iGMS, Touch Stay, Hostfully
#9

Response Rate & Time

Guest Experience

How quickly and consistently you respond to inquiries

Formula
Messages responded to ÷ Total messages received (within 1 hour)
Why It Matters

Critical ranking factor for Airbnb. Hosts with 95%+ response rate within 1 hour get priority placement. Slow responses = fewer bookings.

Benchmark
95%+ within 1 hour
Good: 95%+ within 1 hour
Fair: 90-95% within 2 hours
Needs Work: <90% or >4 hours
Tools That Track This
Examples: iGMS, YourPorter, Hospitable
#10

Net Operating Income (NOI)

Profitability

Your true profit after all operating expenses

Formula
Total revenue - (Cleaning + Supplies + Utilities + Fees + Maintenance + Software)
Why It Matters

Revenue is vanity, profit is sanity. Many hosts celebrate high revenue while losing money. NOI reveals true business health.

Benchmark
30-50% profit margin
Good: 40-50% margin
Fair: 25-40% margin
Needs Work: <25% margin
Tools That Track This
Examples: OwnerRez, Hostaway

Advanced Metrics for Scaling Hosts

Once you've mastered the core 10 metrics, these advanced KPIs help you optimize at a deeper level and scale beyond 5 properties.

Market Penetration Rate

Your occupancy vs market average

Your occupancy rate ÷ Market average occupancy rate

Seasonality Index

How much your revenue fluctuates by season

Month's revenue ÷ Average monthly revenue

Channel Performance Comparison

Revenue and costs by booking platform

Compare ADR, occupancy, and fees across Airbnb, Vrbo, Booking.com, Direct

Guest Lifetime Value (LTV)

Total revenue from repeat guests

Average booking value × Number of repeat stays

Turn Data Into Action

Analytics are useless without action. Here's how to diagnose common problems and fix them using your metrics.

Problem: Low Occupancy Rate (<50%)

Your calendar has too many open nights, losing potential revenue.

Check:

ADR vs competitors. Are you priced too high?

Action:

Lower prices or improve listing (photos, description, amenities). Use dynamic pricing software to automatically adjust rates based on demand.

Problem: High Occupancy (85%+) But Low Revenue

Your calendar is full, but you're not earning enough.

Check:

ADR. You're definitely priced too low.

Action:

Raise prices by 10-20% and implement dynamic pricing. High demand means you have pricing power. You'll earn more with 70% occupancy at higher rates than 90% occupancy at low rates.

Problem: Declining Review Scores

Recent ratings are dropping below 4.7, hurting your ranking.

Check:

Review comments for patterns. Is it cleanliness? Communication? Accuracy?

Action:

Address root cause immediately. For cleanliness, use cleaning management tools with photo verification. For communication, set up automated messaging.

Problem: High Guest Acquisition Cost (>$75/booking)

Platform fees are eating 20%+ of your revenue.

Check:

Channel performance. Which platforms are most profitable?

Action:

Build a direct booking website to reduce OTA dependency. Even 20% direct bookings can increase profit margin by 10-15%.

Start Tracking Today: Your 30-Day Plan

1

Week 1: Set Up Basic Tracking

Start tracking the Big 3: Occupancy Rate, ADR, and RevPAR. These are your North Star metrics.

  • Create a simple spreadsheet or use your PMS dashboard
  • Record these metrics weekly
  • Note any major events (holidays, local festivals)
2

Week 2: Implement Analytics Tools

Let software do the heavy lifting. Most tools automate metric tracking.

3

Week 3: Add Operational Metrics

Track costs to understand true profitability.

  • Calculate cleaning cost per stay
  • Measure response rate and time
  • Track review scores and guest feedback
4

Week 4: Analyze & Adjust

Review your first month of data and make strategic changes.

  • Compare your metrics to benchmarks
  • Identify your biggest opportunity (pricing, occupancy, costs)
  • Make ONE change and measure impact over 30 days
  • Consider consulting with experts for personalized guidance

5 Analytics Mistakes Hosts Make

Tracking Revenue, Ignoring Expenses

Revenue is a vanity metric. Focus on Net Operating Income (NOI). Many hosts celebrate $100k in revenue while netting only $20k after expenses.

Not Comparing to Comp Set

Your metrics mean nothing without context. 60% occupancy might be terrible in summer, but great in winter. Always compare to market averages and competitors.

Reacting to Short-Term Fluctuations

One bad week doesn't mean disaster. Look at monthly and quarterly trends. STRs are seasonal businesses—compare year-over-year, not week-over-week.

Ignoring Seasonal Patterns

Every market has high and low seasons. Track your Seasonality Index to predict cash flow needs and adjust pricing strategy accordingly.

Analysis Paralysis

Don't track 50 metrics. Start with 5-7 key indicators. More data doesn't mean better decisions—focus on metrics you can actually act on.

Frequently Asked Questions

What analytics should I track for my Airbnb?

Track these 10 essential metrics: Occupancy Rate, Average Daily Rate (ADR), Revenue Per Available Room (RevPAR), Booking Lead Time, Length of Stay, Cleaning Cost Per Stay, Guest Acquisition Cost, Review Score, Response Rate & Time, and Net Operating Income (NOI). These metrics cover performance, revenue, operations, and profitability.

How do I calculate occupancy rate for short-term rentals?

Occupancy Rate = (Booked nights ÷ Available nights) × 100. For example, if you had 20 booked nights out of 30 available nights in a month, your occupancy rate is (20÷30)×100 = 66.7%. A good occupancy rate is 70-85% for most markets.

What is RevPAR in short-term rentals?

RevPAR (Revenue Per Available Room) is the ultimate profitability metric. Calculate it as: Total revenue ÷ Total available nights, or ADR × Occupancy Rate. RevPAR shows your true earning potential by combining both pricing and occupancy into one number.

What is a good RevPAR for vacation rentals?

RevPAR varies significantly by market, but $75-150+ is typical for most vacation rentals. Focus on month-over-month growth rather than absolute numbers. Compare your RevPAR to local competitors to gauge performance. The key is tracking trends: is your RevPAR improving over time?

Best analytics tools for Airbnb hosts?

Top analytics tools include: PriceLabs and Wheelhouse for revenue metrics, Hospitable and Hostaway for operational analytics, Beyond Pricing for Health Score tracking, and Breezeway for cleaning cost analysis. Most property management systems include built-in analytics dashboards.

How often should I review my STR metrics?

Review key metrics (occupancy, RevPAR, reviews) weekly. Conduct deeper analysis monthly to identify trends. Quarterly reviews should include year-over-year comparisons and competitive analysis. Annual reviews inform strategic planning and goal setting. Most importantly: track consistently and act on insights.

Get a Free Performance Analysis of Your STR Portfolio

Not sure how your metrics stack up? Send us your property data and we'll analyze your performance vs market benchmarks, identify your biggest opportunities, and provide personalized recommendations. Includes a free 30-minute consultation.

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